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Security and Compliance

Discover how Ubby secures user data with top-tier security measures and compliance standards.

Tlohi Bilel avatar
Written by Tlohi Bilel
Updated over a month ago

Introduction

At Ubby, we prioritize the security and privacy of our users' data. We partner with Scaleway, a leading cloud and inference LLM provider, to ensure that your data is protected with the highest standards of security and compliance. This article outlines the measures we take to secure your data and comply with relevant regulations.

Scaleway's commitment to data security

No Compromises on Data Security

Scaleway is committed to implementing the best practices to protect your most valuable asset: your data. Their data centers are audited annually by their insurer, and clients have the option to audit the data centers with their chosen experts. Scaleway's certifications, risk analyses, and security notices are available upon request.

Certifications, Standards, and Compliance

ISO/IEC 27001:2022

The ISO/IEC 27001 standard is the most recognized standard for information security management systems (ISMS). It provides guidelines for establishing, implementing, maintaining, and continually improving an ISMS. Compliance with ISO/IEC 27001 means that an organization has implemented a system to manage data security risks and adheres to best practices and principles.

GDPR

The General Data Protection Regulation (GDPR) contains provisions and requirements for processing personal data of individuals in the European Union. As a data processor, Scaleway takes all technical and organizational measures to ensure the security and confidentiality of client data in accordance with GDPR.

HDS (Health Data Hosting)

Scaleway is certified as a "Health Data Host" (HDS) since July 2024. This certification confirms that Scaleway has implemented rigorous technical and organizational measures to protect health data, comply with legal and regulatory requirements, and undergo regular audits to ensure a high level of data security.

Tier 3 Uptime Institute: 2014

The Uptime Institute certification measures a data center's ability to achieve a specific level of performance based on availability, redundancy, and fault tolerance.

SWIPO

Scaleway adheres to the SWIPO code of conduct for Infrastructure as a Service (IaaS), supporting the free flow of non-personal data within the EU. Transparency declarations are available upon request.

Data Privacy and Compliance

Data Usage

  • No Training on User Data: User data is not used to train AI models.

  • Private Chats: All chat interactions are private and secure.

  • No Extraterritorial Laws: Data is not subject to extraterritorial laws.

  • GDPR Compliance: Ubby complies with GDPR to ensure the security and confidentiality of user data.

Conclusion

Ubby, in partnership with Scaleway, is committed to providing the highest level of data security and compliance. By adhering to industry standards and implementing rigorous security measures, we ensure that your data is protected and handled with the utmost care.

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